FAQ
UNQ Jewelry ships internationally.
Free worldwide shipping
All items are custom made to order and typically ship within one to two weeks of order.
Please allow additional time for shipping.
PURCHASE
UNQ Jewelry accepts all major credit cards including Visa, MasterCard and American Express.
CHOOSING A BRACELET SIZE USING ANOTHER BRACELET
Find a bracelet that fits you correctly. Set it down flat. Measure with a ruler the length from the top of the clasp to the end of the bracelet. Make a note of the measurement. Order your UNQ Jewelry bracelet in a size as close as possible to this measurement.
CHOOSING A BRACELET SIZE BY MEASURING YOUR WRIST
Ways to measure your wrist:
Use a tape measure. Wrap the tape measure around the wrist on which you plan to wear your UNQ Jewelry bracelet. Make a note of the number at the point where the tape meets the 0. To ensure the bracelet fits comfortably, add 1-1.5 cm. You can then add or subtract centimetres according to whether you prefer a loose, exact or tight fit. Download and print the UNQ Jewelry Wrist Sizer. Before printing, make sure the “Page scaling” option is set to “None” in the dialogue box. The UNQ Jewelry Wrist Sizer must be printed on full-size A4 paper. Follow the instructions and make a note of your wrist size.
RETURNS – REFUNDS – EXCHANGES
Since all items are custom made to order, all sales are final. A product ordered on the UNQJewelry.com & UNQ-Jewelry.com website cannot be returned for exchange or refund.
While every effort is taken to try to ensure that the coloring, design and style of the product photographs displayed on the UNQJewelry.com & UNQ-Jewelry.com website are representative of the original UNQ Jewelry products, variations may occur due to the nature of crafting custom orders using stones and metals. In addition, true color representations may also be affected by technical restrictions of color reproduction on your computer equipment.
While every effort is taken to try to ensure that the coloring, design and style of the product photographs displayed on the UNQJewelry.com & UNQ-Jewelry.com website are representative of the original UNQ Jewelry products, variations may occur due to the nature of crafting custom orders using stones and metals. In addition, true color representations may also be affected by technical restrictions of color reproduction on your computer equipment.